Warranty Policy

Returns & Warranty Policy

Warranty or satisfaction concerns must be handled directly through the manufacturer in accordance with their customer care policy.

For hygiene and safety reasons, all food, personal care products, cosmetics, and similar items are final sale once opened and cannot be returned or exchanged.

In addition, items without original packaging or without a valid receipt are not eligible for return or exchange, as this affects the product’s ability to be resold.

Exchange Policy

  • Exchanges are available within 90 days for verified defective products only

  • Proof of purchase is required

Refund Policy

  • Refunds are available within 30 days

  • Items must be unopened, unused, and in original sealed packaging

  • Receipt is required

All defects must be verified before approval.

In some cases, defective items may need to be retained for inspection and testing prior to resolution.

We reserve the right to refuse any return or exchange that does not meet the above conditions.